Shipping Policy
We know you can't wait to get your hand on the masterpiece. We ensure that we ship with the quickest shipping partner available for your location.
Here are some of the FAQs about CKLAKART shipping policy :
IS SHIPPING FREE?
Shipping is FREE for all orders above INR 999. If you are buying something below ₹999, we have a flat shipping charges of INR 50 applicable.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our warehouses and they will do everything they can to get you your order as fast as they can! All order processing occurs on business days only, which are Monday through Friday, from 9 am to 6 pm IST. Orders placed on Sat-Sun, holidays, or after 6 pm IST are processed the next business day. All packages are delivered Monday through Saturday.
Please allow an estimated 5-7 days for your order to arrive.
If the status shows as 'Delivered' but you still haven't received the product kindly get in touch with us within the first 24 hours so that we can help locate the package. If you don't update us in the first 24 hours, the liability will not be borne by CKLAKART.
Items on which couriers place restrictions may take additional time to deliver or may have to be cancelled.
CAN I TRACK MY ORDER?
YES, you will receive AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of AWB number. If still you face issue in tracking your orders, feel free to contact us - contact@cklakart.com
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.