Frequently Asked Questions
Order Related
How do I place an order ?
You may Browse through the website to view various categories,collections and looks. Click on the product image and go through the product details. If you wish to buy the product please click on “Add to Cart”, & the product will be added to the cart. The cart can be seen in upper-right corner. Once you’re done shopping, click on the Cart, & click on ‘Proceed To Checkout’.
Do I need an account on CKLAKART.COM?
No you dont need an account. You can check out as a guest. We recommend creating an account as it is a lot easier for placing orders in future and stay connected with all the offers.
How accurate are the product colors displayed on the website?
Very. We strive to get the highest feasible resolutions on our website so as to display our products in its entire glory. However, details vary from screens to screens (Mobiles, TVs, Laptops, etc.).
What are the acceptable payment methods?
We accept all debit and credit cards issued in India. You can pay by net banking or through select wallets (PayU & Paytm) as well.
How can I track my order?
Once we ship your order, we’ll share the AWB number with you & you can easily track your order.
How can I contact CKLAKART?
You can contact us through here or simply drop an e-mail to us at contact@cklakart.com & we’ll get back to you ASAP.
Can I return or exchange jewelry from these collections if it doesn't meet my expectations?
Please refer to our Returns & Exchanges policy on our website for detailed instructions.
How can I stay updated on new additions to these collections?
To stay in the loop about the latest additions, promotions, and updates to our collections, be sure to subscribe to our newsletter and follow us on our social media platforms. We're constantly innovating and adding new designs to enhance your jewelry experience.
Product Related
What sets Oxidized Jewelry apart from other collections?
Oxidized Jewelry is distinctive for its weathered, antique charm. Each piece undergoes a special oxidation process, resulting in a unique patina that gives it a vintage, mysterious look. It's the perfect choice for those seeking a blend of classic and contemporary style.
Are American Diamonds as brilliant as real diamonds?
Yes, indeed! American Diamonds, also known as cubic zirconia, are designed to sparkle just like real diamonds. They capture the brilliance and fire of genuine diamonds, making them an affordable yet dazzling choice for those who appreciate timeless glamour.
What makes Kundan jewelry stand out?
Kundan jewelry is renowned for its regal splendor. It features intricate settings of gemstones on a gold base, often enhanced with enamel work. The result is jewelry that exudes opulence and is perfect for special occasions.
Are pearls suitable for everyday wear?
Absolutely! Pearls are renowned for their timeless elegance and versatility. While they are often associated with special occasions, they are also perfectly suited for daily wear. They add a touch of sophistication to any outfit.
What are Semi-Precious Stones, and why choose them?
Semi-precious stones are natural gems that aren't as rare or valuable as precious stones like diamonds, emeralds, or rubies. However, they offer a stunning array of colors and varieties, making them an excellent choice for those who appreciate unique and authentic gemstone jewelry.
Are these collections suitable for gifting?
Absolutely! Our jewelry collections make for wonderful gifts for your loved ones. Whether it's a special occasion or a thoughtful gesture, our pieces are designed to evoke joy and appreciation.
Do you offer jewelry care instructions for these collections?
Yes, we provide care instructions for each collection to ensure your jewelry remains in pristine condition. Proper care and storage can help preserve the beauty of your pieces for years to come.